The room was spacious, I had a large bed even though I was on my own. The room was nice and warm. Staff was always available to help and very friendly. The location of the hotel was very convient near to the city centre. The hotel was very clean. As I stayed for two nights my room was serviced to a high standard, ready for my next nights stay. Very good value for money.

The room was a little outdated and furniture needed painting as there were a lot of chips/marks. also there was no tiolet roll holder. My english breakfast was nice but a little small, and breakfast was a little limited.

More then I expected for the price of the room for one night trip. Clean etc Nice staff good breakfast sat in the restaurant overlooking the canal. Very near station and town.

Need new door locks! Tricky to open!

Competitive price for a weekend city break - good value - good as a base to explore city - breakfast good.

Clean, cnetral location, excellent value for money.

it was welcoming and very clean, would stay there again, and it is good value for money,

we had a very nice view of the canal which was very nice and would be even better in summertime

The recently renovated room was better than we expected for the price we paid.

We enjoyed our stay at Eaton Hotel Chester; we thought the staff were all friendly and helpful. Breakfast in the Canalside bar was nice and the upstairs bar was nice and cosy. It was good value for money and as we decided to stay a second night at the last minute we were kindly given a £10 reduction on our room. The rooms were clean, cosy and comfortable and the hotel location was perfect for our short stay in Chester!

The only negative we can think of is that there isn't private parking for the hotel but obviously due to the location there isnt anything that could be done about this unfortunatley.

The room was clean and modern. Very comfortable bed.

No mirror in room. No number on the door. Room had sunken spot lights and one or two were out. Also light on bathroom mirror didn't work.

the location was great minutes from the centre and on the shropshire union canal we couldnt get lost

we stopped there twice in a week the first room was good but the second room had a very noisy water system that kept us awake

Within walking distance of station, shops and visitor attractions. Staff friendly and helpful - allowing us to leave cases, after check out time until train time in late afternoon.

The staff were very pleasant and helpful, the prices were excellent and the location spot on.

They got mixed up with the booking names, even though it was booked on line with the correct names,but they sorted it out very quickly.

Reception verry bad, false information. Untastefull Breakfast, I trowed it away. Room inside temperatuur: 42 degrees Celcius. Lock from roomdoor 19 not usable; to difficult to close . wifi not working. Do not believe the informationmap in the small room..

Staff was very helpful and friendly.

Bedroom was too hot at arrival and no way of controlling heat apart from opening the window. Shower was pathetic - pressure was too low and the water was luke warm. Blanket on top of sheet was very scruffy and overthrow had some holes in it. Hotel door was extremely hard to lock and unlock.

Everything! Excellent value small hotel run by friendly, helpful proprietors. In a very convenient position minutes from station and town centre.